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 Answer:
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·
The sample policy
As our company sample policy, we follow the international business
regulation to supply the samples as we can. It is merchandise so we should
charge it. We do the right thing to send the customers the merchandise once
we receive full payment to our company bank account as appointed. It is
wrong that we refused to deliver the purchasing sample if you paid for it.
The trial purchasing sample maybe return to buyer if buyer had big
purchasing order that meets our requirement or buy had signed the agreement
with our company. |
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Answer:
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·
Web site security
Our systems are configured to provide privacy, integrity, and authentication
in Internet communications. The security measures we have taken help ensure
that your data is secure and encrypted, so that a third party cannot
capture, read or access the information while it is in transit between your
computer and our system.
·
Specifically, we use a secure server and security protocol to safeguard the
information you provide during the purchase and payment processes. We use a
secure server implementing the Secure Sockets Layer (SSL) protocol to
interact with you when you provide personal information during the purchase
and payment processes. Every secure page has been secured with a digital
certificate. This is shown via the site certificate that resides on all
secure pages.
·
We limit internal access to our servers and adhere to high standards of
ethics and integrity in performing our jobs and conducting business. |
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·
a) From the artwork of PCB, material of PCB.
·
b)Test the wireless signal and measure the wireless receiving
distance.
·
c) Check out the function as described.
·
d) Check out the alarm mode and whether it exits the false
alarm. |
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Answer:
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·
1、 Guarantee of quality: our products
are fine under both high or cold temperature.
· 2、 The multi-function: our products are widely used for
government department, business building, public security, school,
factory, home, secret archives protection, financial section,
forbidden zone, safety cabinet, kitchen gas leakage protection and
so on .
·
3、 pass the many kinds of strict tests conducted by
public security ministry .
·
4、 the multi-alarm system which possesses many function
of anti-thieves ,anti-fire and anti- plunder.
·
5、 our products incarnate Human – based
multi-functions: armed time to be delayed, alarm time to be delayed,
siren time to be programmed.
·
6、 The Powerful developing ability and the perfect
after-sale service just are the promiseto quality
·
7、 Possess the high-tech intelligent online
self-regulating function ,the online center can firmly keep every
consumer’s host under surveillance
·
8、 The beautiful superficies, the efficient control ,
and the high durability
·
9、 The Human – based design of the host software; the
learning controlling code which is safe and confidential not easy to
decipher.
·
10、 Be fit for different house’s pattern, supply many
kinds of assembled distribution on the basis of need. |
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·
1、 the warranty of most products will be one year after sale
.and if any problem in warranty period, we will replace a new one.
Our products will be repaired in free during one year after sale.
·
2、 When you normal use products , if any problem, our professional
technician will supply consultation and after-sale services to you
at any moment. |
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·
1. Anti-thieves: if the thieves burglary .call the police
promptly in the scene , and transmit alarm’s signal forth.
·
2. Anti-plunder: if the robber burglary, transmit the alarm’s signal
promptly
·
3. Recourse: can use in the alarm of the accidents in the elder and kids,also includes first-aid alarm.
·
4. Anti-fire : by Smoke & Gas detector detects promptly smoke and
gas in house, transmit fire’s alarm.
·
5. anti-poisoning aroused by flammable gas : can detects the
breakage of coal gas , liquefied petroleum gas, natural gas ,and
alarm promptly.
·
6. auto-alarm. Once happened complexion, the host will dial four
numbers auto-circle , sound the alarm signal .
·
7. Long-distance monitor: can monitor and judge the scene complexion
after put through alarm phone ,so as to take action .
·
8. Long-distance remote : the owner can dispose or cancel defense
and do other operation by mobile phone or telephone control the host
in house in long-distance . |
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·
1. Be approved by the correlative department such as the
field governor, property management, city management department.
·
2. Be ds and deeds and so on during demo
·
3. The great advertisement banner.
·
4. Notice manners, words and deeds and so on visualizing art.
·
5. The professional definition.
·
6. Execute the drumbeating demo record at first.
·
7. Show the client degree of satisfaction by filling out the
test form.
·
Presale:
Prepared for some essential tools such as advertisement information,
advertisement tools, burglar alarm system, the phone lines.
·
1). Investigate fully the local market demand for security&
protection alarm system, make the rational evaluating analysis.
·
2). Frame faithfully a set of effective sale scheme and planning.
·
3). The especial customer services hot line.
·
4). Collect regularly the market feedbacks.
·
). In advance invite some inferior franchisers so as to accelerate
the production developing speed
·
After service:
·
1. Fill out the form and regularly return visit: Realize
the consumer in-use problem during severaldays after installation
and frame regularly return visit track.
·
2. The agent can make response to the problem raised by the
customer in use at all times.
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Answer:
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·
False alarm is the key queation of wireless alarm system,
We should avoid it. The false alarm comes from the false transmitting
signal so that the control panel receives false signal.
·
a) First check if the installing method is right
·
b) Check if the PIR detector is in good quality
·
c) Check if any batteries is week
·
d) Check if you use other sensors to work the control panel.
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·
1. Wire product
·
a) Strongpoint: the panel and sensor
are connected with cable, which signal is more stable, usually it
could not be blocked or interfered.
·
b) Weakness: complicated installation,
it needs technician to install and maintain. Even, the wire alarm
systems always must be done as project doing. If purchasing in other
times, installing cables are really complicated.
·
2. Wireless product
·
a) Strongpoint: wireless installing,
Easy to operated, good looking as displayed, even DIY.Weakness:
wireless signal transmitted can be interfered and blocked, which
will shorter wireless signal distance. |
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Answer:
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·
the supreme sole general agent of the state Province general
agent: enjoy supreme treatment, please consult us for the detailsRegional general agent:: enjoy intermediate treatment,
please consult us for the detailsTradesman, terminal customers:
according to the quantity
OEM: consult in another way |
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Answer:
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·
1. Apply, fill forms, validate (via e-mail, message, phone
or fax)
·
2. Consultation of agent covenant, seal and sign, both sides
keep one copy.(sign directly or fax)
·
3. Remit, consign (interrelated files, such as agent covenant
and contract go with the goods)
·
4. The agent covenant and original contract should be sent
back to our company to pigeonhole. |
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Answer:
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·
China public security industry come into a rapid development
phase for the concussion by the foreign brand in the past
ten years. New products and applied technology change with
each passing day. The proportion of demand and investment
increase day by day. According to the report of BBC, just
in China , the sale of burglar alarm system reached into five
billion in 2002 .The demand of the whole asia-pacific area
is three times more than that. |
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Answer:
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·
Burglar alarm system;close-monitor and control systerm;door
magnetic sensor ;building intelligence products;fire control
automatization products;police equipment;packing management
and road security establishment;internet information security
systerm;security and defence systerm integration |
|
Answer:
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·
"ATS" gets the soul of the occident burglar alarm
system brand and combines the characteristics of the nation,
strive to construct a burglar alarm system belongs to the
China own brand. Do our utmost to bring the products to the
former status all over the world. |
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Answer:
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·
It is very dangerous if the enterprise out of the quality
guarantee. What the consumer buy is the guarantee. Due to
a large number of manual products existed, the consumers did
not feel relieved at all. The manual products cause the PCB
become rough, out of order, easy to flake. Though the durability
is better than the common cardboard,the returning rate has
went beyond the eligibility rate of the national standard.
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·
Put aside the appearance of the former product, original creat the sale of ATS, searching for the colligation focus
of the customers, matching a suit of compatibility product,It
had attractted a great many customers'''''''''''''''' attention.
|
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Answer:
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·
Automatization equipment, saving a large number of labors,
high benefit. |
|
Answer:
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·
Installer of security products;
Supplier/distributor of security products; Security consultancy;
Systems integrators; central/local government；
manufacturing/industrial;
electrical/contracting/engineering; retail industry; systems
integrator; banking/finance; warehousing/distribution;
airport/port/terminal; hotels/catering/leisure; insurance;
transport/commercial flight; building construction; property
management; prison services;
military department; university/college;
·
others: such as CCTV systems, access control,
fire, physical security, police equipment, intelligent building
management, information protection, secure communication,
anti-counterfeiting, biometrics, intelligent traffic system,
security product components and so on.
|
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Answer:
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·
In order to compare the two you have to weigh the pros and cons.
Several years ago, wireless was less than reliable and caused false
alarms on occasion. Now with newer technology the reliability of
wireless is more than comparable to hardwired.
·
Then you may ask, what is the difference? Well, labor, time and
cost. If your house is already pre-wired then I would definitely
recommend a hybrid system, which is a combination of a hardwired
panel with a wireless receiver. This will take advantage of the
pre-wiring as well as giving you the option to any wireless devices
later on that there is no wiring for.
·
If your house is not pre-wired, and you'd rather not go through the
hassle of running wires everywhere, then wireless is definitely the
way to go. You will spend a bit more opting with the wireless
system, but will save more than what you paid with little to no
installation costs.
·
One important thing to keep in mind concerning wireless systems is
that they are vulnerable to attack. If you decide to go with a
wireless system, we recommend purchasing additional wireless keypads
and placing them by your main entrances instead of the base unit
itself. Place the base unit in a recessed location of your house so
it is not easily accessible to intruders. |
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Answer:
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··A
zone is a term used loosely to describe either a wireless device or
hardwired device, or any number of hardwired devices in a complete
loop.
··In
the hardwired world, it is a device or series of devices on 1 loop
that cover a certain area. For example, let’s say you have 1 door
contact on its own loop. This would be one zone.
··Wirelessly
speaking, one wireless transmitter is a zone.
··Hope
this was helpful. |
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Answer: ___[close] |
|
·Yes,
we offer full Technical Support for all of our alarm systems. |
|
Answer: ___[close] |
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·Yes,
we offer Central Station Monitoring in all 50 countries, such as
Europe,America, Asia…etc. |
|
Answer:
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·
Our Central Station will respond immediately to an alarm and call
the premises. If no one answers or if someone that doesn't know the
password answers then the Central Station will dispatch police OR
call you depending on your setup your call list. You have complete
control over who is called and in what order.
·
Our Central Station Monitoring is $9.00 a month, pre-paid annually.
Which is $108.00 for an entire year. If you have not purchased your
alarm system from Safe-Mart.com then there will be a $30.00 new
account setup fee. If you would prefer pre-paying quarterly it is
$14.00 a month. Which would be $42.00, plus the $30.00 new account
setup free. |
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·
Our Central Station does not need contact ID,
just pre-saved the users’ system telephone number with user’s
information, At the same time, the user’s system must pre-set up the
first alarm phone number is the central station telephone number.
Our Central station will respond immediately to an alarm and call
the premises. Our central station is DTMF ,TONE. |
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Answer:
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·To
add a new door contact to your system you will need your eight
mastercodes and four zone codes (namely data codes). In regular mode
type find your master code from the remote controller, set up four
zone codes by clicker by followed our coded diagram from our website
or from our sales person. |
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Answer:
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·1).
Exclusive agent general requirement
·Apply
to be one of ATS agent for selling ATS security product in certain
territory, please firstly turn in the stated Autosecu agent register
sheet (download it or asked by email) , than we shall give pilot
study, after that the applicant must provide one scheme of feasible
analyzed report and sales on how to enter our product to the local
market. By the last auditing and confirmation, the applicant who
fits requirement will be formally notified to issue the exclusive
agent at appointed territory.
·2).The
applicant who meets the capital requirement passed exclusive agent
qualification will obtain the exclusive royalty. |
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Answer:
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·The
Autosecu Factory is committed to providing the highest level of
support for the products it sells. In addition, The Autosecu Factory
is also committed to delivering quality services that will enable
customers to fully leverage the benefits of the products it sells.
The Autosecu Factory Technical Support provides timely, reliable,
and cost-efficient assistance to our clients. Our support
organization is staffed with highly motivated, trained professionals
dedicated to providing quality support as quickly as possible.
·For
questions or product technical assistance, please contact us at:
By E-mail:
support@autosecu.com
·AUTOSECU.com
takes great pride in providing the highest quality customer support
possible to our customers. Great customer support is a key tenet of
our business strategy.
·Our
expert technical advisors are working hard for you when you need
them most. Technical support is now available 6 days a week
Mon.-Sat. Our technical team can help advise you on the right
products for any job. Further, they will be there for you should you
need help with installation or operation of any products purchased
from us.
·Cooperation
opportunity ：
·If
you have capital and sales network, but no product, we have two
kinds of cooperation opportunities for you:
·1.
You can choose to act as our product agent and we will provide you
one-station service;
·2.
You can choose to have your own brand and we will provide you OEM
service; |
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Answer:
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·Check if the telephone line is ok
·Check if the telephone netwokr is available
·Check if the alarm phone number is already stored
·Check if the sensor is too far away from the control panel. |
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Answer:
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·First we want to know the exact place your want to install,
then give you a economical and reasonable blue print, after
you validate that you can do it yourself. We also provide
a visiting service, but we will charge for 5-20 percent of
the contract value for installation cost according to the
engineering work load. |
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Answer:
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·No, because it is unallowed if you haven’t received the permission
from the police system. Generally speaking, the police alarm
system doesn’t accept the record signal. But if you make terms
with the police system, it’s legitimate. |
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Answer:
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·What’s the differences between the high floor and the low
floor to the request of the products?
·When we design project for the consumer ,we need to give
attention to:
·1, If many windows are in the same plane, and no countercheck,
we suggest that install the outdoor infrared defense parapet.
·2, If the condition is not allowed, we can adopt the indoor
curtain detector , but we remember to avoid the situation
that it will alarm by mistakes because of the external factors
like curtain or the direct sunlight when install.
·When in actual apply, the possibility which the thief turns
from the windows to be small in relatively in the building
of high floor. We can aim at the material circs to recommend
the B model to the consumers, use the infrared detector installs
in the uppermost region.
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| Answer:
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·For our products keep away the theft according to the infrared,
when the thief enter into the room, as long as the thief touch
the infrared, it will alarm. We are professional in designing
the products., and our products are more credible than the
metal theftproof net. In addition , there are manifold specification
products which offer to different consumers using in different
occasion. |
| Answer:
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·The police center controls the connecting of area network
through the phone-line in existence. While alarm signal comes
from any host computer, it will give a hint to the manager
through sound and light alarm, also will print the information
in Chinese through the puncher. If there isn’t police center
set up, it will work too so long as any alarm phone exists.
In other words, as long as the China Telecom exists, our networking
alarm system will work. |
| Answer:
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·Withdraw the defense when we come back home, set up the defense
when we go-off or sleeping. In order to avoid the solicitation
of the alarm by accident, we’d better withdraw the defense
at night. |
| Answer:
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| No always, the panel should be installed in the hide place
where it can give off alarm siren; and the phone line can
insert into the panel in the place. The panel connects with
telephone line string is an information to pass telephone
wiretap prepare to record primarily whether exactitude with
clear. |
| Answer:
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·The panel can auto-dial next number in order. And repeat
twice. therefore, when the panels dial 12 numbers, the probability
of the lines are busy or can’t put through is very low . |
| Answer:
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·In the abstract, it’s infinite. By the same addressed code
setting, every defence area can install infinite detectors,
According to the commonly demand, rational assign the position
of every detector, it is feasible that one panel installs
30 or 40 detectors. |
| Answer:
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·Belong to first level of alarm. The panel disposal defence
at all times, which is to say, once the panel received the
signal transmitted by smoke &gas and first detectors,
no matter whether the panel dispose or cancel defence, the
panel will transmit the alarm signal. |
| Answer:
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·It is because the smoke and gas in the smoke and gas detectors
haven’t completely transpired, the detectors transmit the
alarm signal to the hose at all times .here we can huff towards
the detectors in the ventilated place . |
| Answer:
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·In principle they can’t , “ATS” products can passed the safety
and electron quality text conducted by the police With CE,GB,CCC,UL
international and homeland standard approval and steady state. |
| Answer:
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·In
the open area and circumstance without interference, the distance
between them is 200 meters. The panel can normally receive the
signal from the fittings. If within door, the distance is different.
Building, especially steel& concrete and metal door can influence
the distance, But in the general family, the distance between panel
and detectors can reach 30~40meters. |
| Answer:
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·If put through, any which dial the number by the line should
be charged for according to the fixed phone standard charge. |
| Answer:
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|
·Antitheft door &network exist in the market for many
years. Therefore the technology of theft improve a lot .it
will only take 10minutes to meet the famous antitheft door,
even the common one just need several minutes. Therefore the
antitheft network which just a useless furnishings will affect
beauty and have the fire hidden trouble. The intelligence
security product not only alarm promptly when the brigand
trespasses on, but also transmit the alarm signal forth by
siren outside so as to bar the brigand; meanwhile the phone
device prepared to set can inform the article governor and
the police of adapting succor measure promptly. They are why
intelligence safety &protection system is social developing
trend. It is very appropriate.
·The assign and operation of Wireless burglar alarm system
·Although
it is a kind of electron which possesses certain technology,
the alarm system is as easy to handle as the household
appliances. We can install and handle the alarm system by
ourselves due to the wireless install. The operation steps
are very convenient. If we often handle the remote device,
we can master the characters of the wireless burglar alarm
system.
|
| Answer:
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·Normally the electron service life which is based on the
owner’s maintenance is between five and eight years. |
|
| WARRANTY POLOCY |
| ATS offers the following warranty options on its Command &
Control products and systems:
Standard factory hardware warranty
Extended hardware warranty
Warranty on repairs
Software warranty
Standard factory hardware warranty
All ATS equipment is shipped with a standard factory warranty
of 12 months. During this period, ATS will do all repairs
free of charge (material and labor). The faulty parts or units
have to be shipped freight prepaid to a ATS regional service
center. ATS will pay the freight charges when the repaired
parts are shipped back to the customer''s site. Damage of
equipment due to improper use is not covered by this warranty.
Extended hardware warranty
ATS can offer an Extended Warranty Contract. Under this agreement,
the standard factory warranty is extended with the same conditions.
The Extended Warranty Contract offers the following advantages:
ATS estimates all repair costs of the equipment involved with
a high degree of accuracy, thereby avoiding unplanned expenses
ATS assumes most of the risks associated with the repair of
the equipment at a reasonable cost
Within the scope of this contract, free upgrades can be offered,
e.g. for implementing MTBF improvements
Warranty on repairs
Repaired subassemblies have a warranty of three months for
the same type of failure or the extent of the remaining warranty,
whatever term is longer.
Software warranty
Each software license comes with a one-year software warranty
starting from the time of shipment. The software warranty
provides a software update for any problem resulting in the
unwarranted termination or "blocked" condition of
a ATS library or server. It also warrants for missing files
or unreadable media on a purchased software media product.
Problems must be reproducible by ATS from an adequate description,
recording, or demonstration program provided by the customer.
Consult the ATS software support guide on how to report problems.
|
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